Policies

Shipping Policies

We offer all US Continental shipping for free! Your order will be filled as promptly as possible, usually within two business days. We will notify you as soon as possible of any delays. Orders are shipped USPS- First Class/Priority Mail which takes up to 2 – 7 business days. Larger orders are shipped UPS-ground, which takes up to 1 week. International shipping rates are a flat $20. for Canada, and a flat $30. fee for the rest of the world. Once we have delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. You are responsible for any additional taxes and duties. Be Sweet is not responsible for any fees charged by customs or any delays due to customs.

Please feel free to contact us for other special shipping requests. Special requests and return shipping are not covered under our free shipping policy.

To ensure that we can continue to offer our customers *Free Shipping, there is a flat $10 shipping fee for shipping exchanges. The shipping fee will automatically be deducted from your store credit. You will receive notification via email.

Privacy

We respect your privacy and do not sell or distribute any customer information under any circumstances. This includes our mailing list as well as your email information, and any personal information.

Returns

We gladly accept returns within 12 days of ship date. Sale and discounted merchandise, as well as special orders, are final. To make a return, please fill out our contact form with your order information. Please include your name and email with your return. Returns received after 12 days will be subject to a 20% restocking fee.

Gift Wrap

Gift-wrapping is available upon request for an additional fee of $10. Please fill out our contact form, and tell us your order number and requests.

Sales Tax

Orders shipped to California will incur a 9% sales tax.

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Contact Us

Mango Moon Yarns
312 S Elm Street
Owosso, Michigan 48867

(989) 723-5259